Prerequisites Knowledge of the appropriate Windows operating system. Must be familiar with the mouse, menus, dialog boxes, scroll bars, the Start menu and the taskbar. Proficiency with minimizing, maximizing and restoring windows is required.
Duration 1 day(s)
Getting Started
Starting Outlook
Understanding the Display Screen
Using Personalized Menus
Changing Menu Options
Using Toolbars
Using the Outlook Bar
Using Outlook Today
Customizing Outlook Today
Working with the Inbox
Creating Messages
Sending and Recalling Messages
Adding Options to a Message
Using the Preview Pane
Reading Messages
Printing Messages
Replying to a Message
Forwarding a Message
Attaching a File to a Message
Working with Attachments
Working with Hyperlinks
Using the Office Clipboard Task Pane
Using Smart Tags
Using Folders to Manage Mail
Understanding Folders
Working with Folders
Creating a Folder
Moving Messages to a Folder
Using the Drafts Folder
Using Public Folders
Using Special Mail Features
Creating and Using Distribution Lists
Creating Rules with the Organizer Pane
Managing Junk E-Mail
Adding and Editing Sender Names in the Junk E-Mail List
